WHAT SETS US APART?


SOME OF THE MANY REASONS WHY CLIENTS KEEP COMING BACK TO US AND THAT HAS MADE US THE MOST PREFERRED PLUMBERS

 

EXPERIENCE

Our teams are technically trained by The Owner of the company who has 16 years Plumbing and General building experience and is very involved in the day to day scheduling and processing of each job. Our staff are sent on Training sessions as often as possible to continue to upskill their abilities and keep up with the ongoing changes of bylaws and requirements within the industry each year. We work together as a team towards the end goal and we treat every job with the highest degree of care and attention.

LOYAL CUSTOMER BASE

Bettafix Plumbing has not tried to be all things to all people. Instead we have chosen to stick to what we know and are good at. This has been the key to continued customer satisfaction, repeat customers over long duration’s and many referrals. Our entire team is committed to adjusting to each job and the specific requirements of that customer.

TRACK RECORD

Our track record correlates with the Aim of the Company which has proven to be the winning formula for continued business and satisfied customers. We are often referred to friends and family of the customers which says a great deal to the trust we have developed over the years. Insurance companies often comment on how pleasant it is to work with such an organised company that offers reliable service and great call out time. This is all evident in the testimonials and pleasant emails we receive regularly

OUR STAFF

We have young and enthusiastic apprentices mixed with some veterans in the field, who share energy and experience alike. Our entire team is very proud and passionate about what they do and the results they achieve. They take full ownership of the project and get a lot of satisfaction and pride in exceeding our client’s expectations. All field employees are guided to develop skills of a true tradesman and always approach each task with proper planning in a controlled environment to achieve professional results . Your calls are answered by trained, experienced, and very courteous members of our company. Emergency calls are dealt with by the owner direct to ensure prompt and efficient call out times. Our Admin is trained to handle pre-bookings for jobs, admin queries and accounts via the office line, or you may come in to the office to make payments and to discuss queries with us over a cup of coffee. We have a strong focus on customer service so we endeavour to keep our customers informed of any changes to time schedules or appointments in advance. Keeping these lines of communication open assures the customer of minimal disturbance to their daily plan. We will always arrive on time at the most convenient time for you.

QUALITY

Our attention to detail and our superior workmanship guarantees a smooth journey with a quality finish, within tour budget on every project. We plan each project with passion and provide the best products to maximize our customers’ value for money. We only use SABS certified pipes and couplings on all projects and repairs carried out. Conscious planning is essential to a quality finish, therefore we identify any challenges prior to starting a project to ensure that we do not compromise our quality standards

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OUR AIM


Is to be known as a Reliable, Respectable and Honest plumbing company who strive to “Ensure Higher Standards”.

Our aim is to be your plumber of choice for life!

 

  • Burst Geysers
  • Leak Repair
  • Water Reserve Tanks
  • Remodeling or New Constructions
  • Leak Detection
  • Toilet Repair

24 Hour Service

Burst Geyser at 2am? We can help you with any emergency plumbing 24/7 Contact Stephen on 076 385 7279

Uniformed, licensed plumbers

We’re registered with all applicable associations to ensure that we are delivering trusted and quality services. Want to find out more, give us a call!

If You Have Any Questions?

Feel free to contact us

Our Team


Meat the faces behind our formidable team!

STEPHEN VAN VEEN

Director / Qualified Plumber

SAMANTHA WHITING

Admin

Professional plumbing, Friendly service

What Our Clients Says


Some of the reviews from our clients:

“Bettafix Plumbing , is a preferred contractor to the Amanzimtoti Bowling Club . Over the past 2 years Bettafix has carried out numerous jobs ranging from small con-tracts to major contracts. The quality of work promptness and reliability has been excellent ,which is why they will continue to be a preferred contractor to Amanzimtoti Bowling Club.’

– A.C. Strizaker – President of Amanzimtoti Bowling Club

“Very professional service received from Bettafix Plumbing. I will use again and recommend. Many Thanks”

– Oriel Andrews

“This is to confirm that we employed Bettafix Plumbers to revamp our bathroom by removing the bath and installing a walk-in shower and mosaic tiling. This was carried out to our complete satisfaction and has resulted in an updated modern bathroom. The workmanship and attention to detail was of a high standard with minimum of disruption and mess. We would recommend them highly for any projects of a similar nature.”

– Sue and John Medcalf

“This letter is to confirm that I have used the services of Bettafix Plumbing both at my business premises and, on a personal basis, in my home. During these occasions they have proved to be trustworthy and conscientious and, apart from being reliable, they also have a positive attitude towards their work and tackle all tasks re-quested of them with diligence and professionalism. The Body Corporate of the Complex where I reside also utilize Bettafix Plumbing for all their plumbing requirements and have found them to be extremely helpful, with positive suggestions, when required, and friendly at all times when we come in contact with them. I have no hesitation whatsoever in recommending Bettafix Plumbing to anybody requiring the services provided by them and, if necessary, and further information is required regarding their services, please do not hesitate to make telephonic contact with me at the number below.” **Should you require the number for reference purposes, it can be obtained from our admin department.

– Juanita Oosthuizen

Our Lodge has had Bettafix Plumbing working for us for some time now and we are delighted with the work that they have carried out. Our Lodge requires services at times 24/7…….. and we often require repairs to be done urgently/immediately and Bettafix go out of their way to accommodate us as they understand that our guests come first and therefore they are most efficient in delivering well within time limits. We highly recommend Bettafix Plumbing. Alante Lodge

– Lorraine Morkel

LETTER OF RECOMMENDATION FOR BETTAFIX PLUMBING Bettafix Plumbers have been our service provider since January 2018 with minor repairs of tile replacement, replacement of geysers and with a major drainage construction job due to the storm damage. The quality of workmanship, safety standards is highly commendable and their work ethics and service levels have resulted in them being extremely reputable in the plumbing industry. Should you require any additional information, please do not hesitate to contact me.

– John Laidlaw – Chairman Surry Lane Complex – UTH Body Corporate Services

“Bettafix Plumbing has been undertaking plumbing installation and repairs to Mt. Royale Body Corp and Happy Days Holiday Pool for the past 4 years. During that time, we have found their service and their work of a high standard. Their personnel have always been friendly and courteous. We are quite satisfied with the service we have received and can recommend their services to anyone else.

– Trustees of Mt Royale Body Corporate

Hi Stephen, Firstly, thank you for the prompt service received at such short notice and secondly I need to compliment you on your staff. They were polite, friendly and kept me informed of what they were doing. Rest assured I will recommend your company. Thanks again.

– Samantha Richter – Kingsley Gardens

“I recently had my bathroom revamped and I engaged Bettafix to do the job for me. They took out the bath I had and replaced it with a shower. The floors were tiled and the walls tiled with inlets of monare. The whole job together with the necessary plumbing was done in a professional manner. The workers were particular about cleaning any mess made. All and all I was very pleased with all the work done and have no hesitation in recommending Bettafix for any work required. I can be contacted if any questions arise that you need answers for. ”

– Joan Pienaar – Cascade Gardens